Job Details
Resident Liaison Officer / Tennant Liaison Officer
One of London’s leading Social Housing - Decent Homes contractors specialising in Social Housing and Decent Homes projects; Kitchens and bathrooms refurb, external decorations, roofing, heating, rewiring etc, offers an exciting opportunity for Resident Liaison Officers / Tennant Liaison Officers to work on projects in Essex on an 8 week temporary contract.
Duties
** Act as first point of contact for residents.
** Liaise with surveyors, clients, clerk of works to ensure works are carried out to specification.
** Ensure residents are kept informed of the progress and inform them of changes via letters and visits.
** Help plan and deliver literature given to tenants.
** Responsible for managing and resolving difficulties and complaints regarding the works by liaising with all parties involved.
** Ensure disruption to tenants kept to a minimum and that they are satisfied with the works carried out.
** Identify tenant’s individual needs.
** Involved in the efficient management of H&S and Quality Assurance Systems.
** Experience in this role or similar essential.
Skills & Experience
To be suitable for the position of Resident Liaison Officer / Tennant Liaison Officer you must hold proven experience of dealing with the public / customer service issues. You will need to be able to work under pressure and have a good knowledge of IT including Word and Excel.
The Client
My client is a leading name in delivering decent homes and reactive/planned maintenance contracts. Working in partnership or on a measured term contract basis with many of London and the surrounding counties social landlords. They have developed a strong reputation for delivery value and maintaining a professional approach at all times.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.
Due to the high level of applications we are receiving, if we have not been in contact within two working days then unfortunately your application has not been successful for short listing, we will however register all applications for future consideration against other opportunities both current and forthcoming.
Linsco are an Equal Opportunities employer, acting in the capacity of an Employment Agent for this position. All applications will be dealt with in the strictest confidence.
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